Security

Helping with your finances means handling sensitive information, and we take that responsibility seriously.

How we protect your information

• We only ask for what we need to deliver the service you requested.
• Access is limited to team members who need it to help you.
• Your data is not sold. See our Privacy Policy for details on how we use information.
• You stay in control. You can ask us what information we hold about you and request that it be updated or deleted.

Protect yourself from scams

• We will never ask you to send passwords or full card numbers by email or text message.
• If you receive a message claiming to be from Frugal Haven that seems suspicious, do not click any links – contact us directly instead.

Report a concern

If you believe your information may have been misused, please contact us right away.